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Updated Files

Good morning Alex

Two weeks ago you were urgently requested to send us some updated files. On time delivery of a report to an important client depended on the reception of these files.

The files arrived eight days later than requested and they were three months outdated. This situation was communicated to you upon the files reception. I was assured by the person in charge that the mistake would have been solved the following day.

That happened six days ago and I have been waiting for those files ever since (desde entonces). In case they don´t arrive today, delivery won´t be done before the deadline and a penalty clause will be activated.

Please respond asap.

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Mail 1 to Ms. Hardy

Dear Ms Hardy According to our last Tuesday 20th phone conversation, I´m writing you to arrange a meeting to check the current situation about the project and to talk about the next steps to work with. I´m attaching a dossier with all of the information and some proposals for you to consider. With pleasure, I will go to your Liege offices the day that suits you best next week. I would appreciate a quick response. Kind regards.